Privacy Policy

Use of Personal Information

We respect the privacy of all our customers. This privacy policy sets out the data processing practices carried out by us through use of the Website. If you have any requests concerning your personal information or any queries with regard to these practices please contact Corbin & King Restaurant Group Limited on 020 7647 1810.

We collect personal information provided from you when submitting an order for goods or using our reservation or booking service. We also collect additional information automatically about your visit to our Website. You have a right to access the personal data held about you. To obtain a copy of the personal information we hold about you, please contact us at Corbin & King Restaurant Group Limited on 020 7647 1810.

We will process this personal information for the purposes of providing you with our services, dealing with your enquiries and requests, administering orders for online goods and providing you with information about products and services.

We will not disclose your personal information to third parties other than to third parties who require your details in order to complete the online goods purchase transaction and dispatch process (the "Fulfilment and Distribution House") or in order to deliver online goods. We may also disclose your personal information to a purchaser of our business or any part of it. We do however reserve the right to use your personal information for our own marketing activity. The information will only be used to make contact with you directly and will not involve another party. By using the Website and agreeing to this privacy policy, you are giving your consent for your personal information to be used for such marketing purposes.

Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing this Website and communicating electronically with us, you acknowledge and agree to our processing of personal data in this way.

Use of Cookies

A cookie is a small piece of information sent by a web server to a web browser, which enables the server to collect information from the browser. Find out more about the use of cookies on http://www.cookiecentral.com. We use cookies on our Website in order to preserve the information stored as you add items to your order, to maintain your order history and to measure the Website activity so we can identify which pages are visited most frequently. We use this information to ensure we guarantee you the most efficient and enjoyable purchasing experience. Most browsers allow you to turn off cookies or to let you know when cookies are being sent. If you want to know how to do this please look at the help menu on your browser. However, switching off cookies will restrict your use of the Website and will prevent you from making a purchase of goods.

Products

All products listed are subject to availability. If for any reason beyond our reasonable control, we are unable to supply a particular product, we will not be liable to you except to ensure that you are not charged for that product

Product Specification

We have portrayed the products on our Website in the most accurate way possible, however, you may find that products ordered, particularly from the Antique Silverware may vary in appearance or dimension. This is due to the age and individual character of the products.

Emergency Contact

Should you have any questions or concerns regarding the delivery or status of your order, or should you wish to return goods or cancel your order entirely, please contact Fischer's Head Office directly on 0207 647 1810 during normal working hours or email website@Fischers.co.uk.

Prices and tax charges

The prices payable for the products that you order are clearly set out on the Website. If, by mistake, we have under-priced a product, we will not be liable to supply that product to you at the stated price provided that we notify you before we dispatch the product concerned.

All products are subject to VAT (20%), excluding those being delivered to non-EU countries.

The prices on the Website are shown inclusive of this tax. Orders from the USA will have the VAT deducted from the purchase price, before payment is taken.

Methods of payment

Credit Cards accepted: American Express, MasterCard, Visa

Debit Cards accepted: Delta, Solo, Electron, Maestro

Credit Card security

All our payment transactions are conducted through the secure payment services of SagePay Direct ("SagePay"). With security and service at the heart of the business, SagePay ensures that the transaction process is a safe and secure one.

Transaction Encryption & Data Storage

Every transaction is encrypted to the highest global standards and once on SagePay's systems, all sensitive data is secured beyond the levels demanded by the payments authorities and card schemes. SagePay's systems are audited annually to ensure it maintains level 1 -the highest level - compliance with the Payment Card Industry Data Security Standards (PCI DSS). SagePay is also checked monthly and scanned quarterly by one of the world's leading independent Qualified Security Assessors

Security for Our Customers

Any communication between you and SagePay is also encrypted to the maximum strength supported by your browser. You are also protected from fraudulent use of their card in a "card not present" environment, by your card issuer. Your card issuer provides the right for you to dispute a transaction if the goods do not arrive or if the card was used fraudulently.